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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Last Updated: May 29, 2025

1. Introduction

Maa Annapurneshwari Catering Services Pvt. Ltd. (hereinafter referred to as "MACS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our catering services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Make a booking or reservation
  • Subscribe to our newsletter
  • Contact us via email, phone, or other means
  • Participate in surveys or promotions

The personal information we may collect includes:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information
  • Event details (date, time, venue, number of guests)
  • Dietary preferences or restrictions

2.2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website

This information is collected using cookies and similar tracking technologies. For more information about our use of cookies, please see Section 7 of this Privacy Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing and fulfilling your catering orders
  • Communicating with you about your orders, inquiries, or requests
  • Sending you promotional materials and newsletters (with your consent)
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Detecting, preventing, and addressing technical issues
  • Complying with legal obligations

4. Disclosure of Your Information

We may share your information with third parties in certain situations, including:

  • With service providers who perform services on our behalf
  • With event venues when necessary for coordinating catering services
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a business transaction, such as a merger or acquisition

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 10 of this Privacy Policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Analytical cookies: Help us understand how visitors interact with our website
  • Functional cookies: Remember your preferences and settings
  • Targeting cookies: Track your browsing habits to deliver targeted advertising

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Maa Annapurneshwari Catering Services Pvt. Ltd.
123 Culinary Street, Flavor Town, FT 12345
Email: privacy@macsfoods.com
Phone: +91 98765 43210

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Have questions about our privacy practices? We're here to help.

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